Darede Cloud Consulting Plans Comparison
Choose the ideal plan to manage your cloud infrastructure
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Entry
Essential
For companies starting their cloud journey
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⭐ Recommended
Pro
For growing companies looking for proactivity
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Strategic
Ultimate
For companies that need a strategic partnership
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|---|---|---|---|
| Pool & Contract | |||
| Minimum monthly pool | 10 hours | 20 hours | 30 hours |
| Unused hours rollover | — | Quarterly | Quarterly |
| Extended balance rollover usage Timeframe to use accumulated hours at the end of the contract | — | — | 3 months |
| Support & Service | |||
| Support model | Reactive | Consultative | Consultative |
| Support coverage After-hours support is available across all tiers, but may incur additional hour consumption based on the night shift multiplier of the contracted plan. | 24x7* | 24x7* | 24x7 with no extra charge |
| Night shift surcharge Multiplier applied to hour consumption during 24x7 support. Applies to both contracted and overage hours. | +100% in hours | +30% in hours | No extra charge |
| Ticket submission channel | Email + Phone | Email + Phone | Email + Phone |
| SLA — Service Level Agreement | |||
| Update · High Priority Requests | 10 business hours | 6 business hours | 4 business hours |
| Update · Medium Priority Requests | 12 business hours | 8 business hours | 6 business hours |
| TAM & Consulting | |||
| TAM (Technical Account Manager) | — | Available (consumes pool) |
Industry Specialist |
| GIR — General Indicator Report | Automated | With TAM (consumes pool) |
✓ (included) |
| Monthly cadence with TAM | — | ✓ (consumes pool) |
✓ (included) |
| Tactical Business Plan | — | ✓ (consumes pool) |
✓ (included) |
DBA (Database Administrator) Specialized database support |
✓ (consumes pool) |
✓ (consumes pool) |
✓ (consumes pool) |
| Multidisciplinary Specialist Team Unlimited access (Pool) to certified specialists in AWS, Operating Systems (Windows/Linux), DevOps, and Databases (DBA) | ✓ (consumes pool) |
✓ (consumes pool) |
✓ (consumes pool) |
| Deliverables | |||
| Well-Architected Review | — | ✓ (consumes pool) |
✓ (up to 3 workloads · included) |
| Immersion Day | ✓ (remote · upon group formation) |
✓ (remote · included) |
✓ (remote · included) |
| Extra — Additional Benefits | |||
| Monitored Units Setup Initial setup upon purchase alongside Monitoring | — | — | ✓ (included across all Monitoring tiers) |